Credit Card or eCheck. You may pay your community assessments online with a major credit card (MasterCard, American Express and Discover) or via eCheck. This service is provided by Community Association Banc, a division of Mutual of Omaha Bank, through their secure web site. This gives you the chance to pay your assessments quickly and easily without the hassle and expense of writing checks and using postage. In addition, you may even be able to benefit from sky miles or bonus points offered by your credit card company.
Required Information. In order to pay online, you will need a coupon from your assessment statement. If you do not have a coupon handy, you can call C.I.A. Services during normal business hours and we will be happy to provide you with that information plus your current balance.
1. Management company ID (3018)
2. Association ID
3. Association name
4. Management company name (C.I.A. Services)
5. Your account number (8 zeros followed by your 8 digit account number)
Payment Confirmation. Once all information has been submitted, you will receive an email confirming Community Association Banc has received your request to make a payment. A second email will be sent indicating successful completion of your payment along with a confirmation number for your records.
Convenience Fee. A convenience fee is charged by Community Association Banc for credit card transactions. There is no fee for payments by eCheck.
Clearing Time. In most cases, your payment is charged to your credit card or deducted from your bank account within one business day after you are sent the confirming email. The funds are placed in your association's bank account (less any convenience fee) within two business days of that confirmation. Your account at C.I.A. Services is credited within three business days of that confirmation. In order to avoid interest and late fees, please initiate your online payment at least three business days in advance.
Rejected Payments. If your on-line payment is not honored for any reason (stop payment, account overdrawn, etc.), the rejected payment will be handled like a returned check and standard returned item fees will be applied.
Privacy. Your transaction will be processed over a secure web site provided by Community Association Banc. The information you provide will be used for no purpose other than to process your credit card transaction. Your credit card information will not be available to C.I.A. Services or your association. The payment you authorize will be electronically transferred into your association's bank account.